Seraj Y. Abed has completed his PhD in Industrial Engineering – System Modeling and Simulation from Iowa State University, USA. Since 1982, he has been a faculty member at the Industrial Engineering Department, Faculty of Engineering, King Abdul Aziz University, Jeddah, Saudi Arabia. He taught 23 courses in undergraduate and graduate levels, supervised more than 50 senior projects and 50 master theses and published 48 papers in reputed journals and conferences. He also served as a consultant in several government organizations and private companies. His areas of expertise are: Business Excellence, Profitability Enhancements, System Simulation, System Engineering, Enterprise Engineering and Management, and Information